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Pharmacy

You can get your medicines from the pharmacy as soon as you receive a prescription from our licensed practitioner. You can also call your pharmacy to set up the pick-up time for your prescription.

It happens rarely, but if your pharmacy cannot refill your prescription because of changing telemedicine laws in your state, then we may issue a complete refund (terms and conditions apply).

The medications we recommend to patients are usually available in all pharmacies across the United States. In case your pharmacy runs short of the medicines, you can email us to change the pharmacy or prescribe an alternative treatment plan.

It’s highly advisable to call your selected pharmacy and talk to them, and if they don’t have your prescription, then immediately inform us via email.

Yes, you can update your pharmacy details by sending us an email at provider@alphacareinc.com

Refund Policy: 

Our consultation fee is non-refundable. However, we may refund if a health care practitioner doesn’t provide you with a treatment plan or if you cancel the online consultation (terms and conditions apply.)

Contact our customer support representative to confirm whether or not you are entitled to the refund.

 

Medicines Aren’t Included In Consultation Fee!

We only charge for online medical consultations. You need to pay the pharmacy to get your medicines.

Pay Per Visit:

There is no contract or monthly subscriptions. Just pay your consultation fee on each visit. You can also submit a consultation form for another person (your friend or family member.)

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